All staff within True Support & Therapy specialise in providing support to participants of culturally and linguistically diverse backgrounds. We are passionate about helping NDIS participants manage the barriers and gaps in our mental health system by upholding their autonomy, dignity, and right to inclusive and independent living.
Meet Our Behaviour Support Team
Tara Impala
Director | Advanced/Specialist Behaviour Support Practitioner | Psychologist
It has been Tara’s privilege to work for over nine years in Victorian mental health and disability. During this time, she has learnt that providing support and therapy to people reaches far past what is taught in schools and books. Her clients have been her greatest teachers and they have worked together to understand their world, and connect with their sense of self to build meaning and comfort in their lives. She specialises in psychosocial, forensic, and neurodevelopmental behaviour support cases, and takes this experience into her supervisory work with all True Support & Therapy behaviour support practitioners.
Fil Giuliani
Fil has a lifetime of experience in management and operations. She understands and upholds True Support & Therapy's values of integrity, cultural responsivity, and person-centred work within our social inclusion framework of disability.
Fil's operational management of True Support & Therapy ensures the services we provide to participants are in line with current NDIS Practice Standards, and are subject to continuous improvement through our encouragement of feedback and participant consultation of services.
Operations Manager
Matthew Lambert
Behaviour Support PractitionerMatthew is a neurodivergent practitioner who brings genuine lived understanding to his work with participants and their families. Having spent years navigating a world built for a different kind of mind, he knows first-hand how exhausting it can be to move through systems that were never designed with you in mind, and he brings that insight directly into how he supports others. This insight also translates to the kind and patient support he providers to families and carers.
Matthew takes an honest, curious approach to behaviour support. He looks closely at the whole picture, rather than just the diagnosis, to understand what a behaviour is really communicating and what's been shaping and reinforcing it over time.
Matthew currently has availability to service Melbourne East, North, and Metro areas.
Chloe Taylor
Behaviour Support PractitionerChloe is currently completing her postgraduate studies in professional psychology and she holds a strong passion for empowering young minds and supporting people to feel confident, capable, and truly understood. Her backgrounds stems from both lived and professional experiences in early childhood education and supporting individuals with complex behaviours, neurodivergent disorders and individuals with complex mental health presentations. Chloe is driven to make a meaningful difference in the lives of her clients and her goal is to create a space where individuals feel safe, supported, and genuinely excited to be themselves while building the skills and confidence to thrive.
Chloe currently has availability to service Melbourne North and Inner Metro areas.
Mequanent (Mack) Kifle
Behaviour Support PractitionerMack has over five years' experience in the mental health industry across forensic, hospital, community and residential disability settings. He holds a Bachelor of Psychology, a Graduate Certificate in Mental Health, and an Advanced Graduate Diploma in Psychology.
Mack's practice is person-centred and evidence-based, focused on understanding the function behind behaviour and building environments where people can thrive rather than simply manage risk. He works closely with participants, families and support teams to make plans practical and genuinely usable day to day.
Outside of practice, Mack draws on more than a decade in the fitness industry and is a keen endurance athlete - a reminder that wellbeing is physical as much as psychological.
Maggie Coyle
Behaviour Support PractitionerMaggie is an especially passionate practitioner who embodies the social inclusion framework of disability in her support services.
She is a political science student with a professional background in disability support work, and she is also an active member in community social justice events.
Maggie upholds values of integrity, respect, and advocacy in all of her work with participants, and strongly commits to improving their quality of life as guided by their own vision for their own life.
Maggie currently has availability to service Melbourne South East and North areas.
Nadine Barnes
Behaviour Support PractitionerNadine is a compassionate and experienced practitioner with more than 25 years working alongside children, young people, families and school communities. She is an Educator and Counsellor in training across learning diversity, behaviour support, and wellbeing spaces with postgraduate qualifications in educational leadership, special needs education and allied school psychology.
Nadine takes a warm, strengths-based and collaborative approach, recognising that behaviour is a form of communication. She works with participants, families and support teams to understand individual needs, identify the function of behaviours, and develop practical, person-centred strategies that promote safety, autonomy, inclusion and meaningful participation.
Nada Khayat
Behaviour Support PractitionerNada is a community-focused and Diploma-qualified Community Services health professional specialising in linguistics, assessment, and supporting people across diverse cultures. Specifically, Nada is fluent in Arabic and has extensive experience supporting people from migrant backgrounds in community settings.
Nada brings strong experience in client engagement, service navigation, administrative coordination, and ethical practice into her behaviour support work. She is compassionate, driven, and skilled in supporting participants to understand their plans and build their capacity in pursuit of meaningful quality of life.
Nada currently has capacity to support participants in Melbourne’s inner metro and northern suburbs.